The primary commitment Ladybird Care makes is to provide the best care to every client, every day. “Best care” has been defined with the help of our clients and is set out in our Client Promise.

However, we recognise the excellent work done by others in setting standards, within the home care field, in related issues and wider industry practise. We have therefore made a number of commitments as a company to the standards set by external parties.


Ladybird Care is approved by the Care & Social Services Inspectorate Wales and subject to its inspection and reporting regime

ISO 9001

We are committed to achieving accreditation under this international standard of quality

ISO 14001

We are committed to achieving accreditation under this international standard of environmental management

OHSAS 18001

We are committed to achieving accreditation under this UK standard for health and safety management


We are a member of the UK Home Care Association and follow the Associations’ Code of Code of Practice

Newcastle Charter for Changing Age

We have pledge our support to this charter, which calls for a reassessment of the place of older people in society is long overdue and there must be a profound change in attitudes to ageing.

Investors in People

We are committed to achieving IIP accreditation during 2010-09-02Positive About Disabled People We are recognised by Job Centre Plus as an employer that has agreed to make certain positive commitments regarding the employment, retention, training and career development of disabled people.

Local Employment Partnerships


LEPs are a deal between the Government and local businesses to tackle the increasing recruitment and skills challenges of our labour market and economy. We are committed to help open up employment and training opportunities to disadvantaged jobseekers so we can tap the potential of those whose ability and talent has too often been overlooked in the past.


We provide support for people with a wide range
of conditions.

Find out more